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UNILEVER FEDERAL CREDIT UNION
800 SYLVAN AVENUE
ENGLEWOOD CLIFFS NJ 07632
BILLPAY-e PLUS TERMS AND CONDITIONS
This is your Bill Paying agreement with Unilever Federal Credit Union (Credit Union.) You may use the Credit Union's bill paying service, BILLPAY-e PLUS, to direct the Credit Union to make payments from your designated checking account to the “Payees” you choose in accordance with this agreement. The terms and conditions of this agreement are in addition to the account agreements, disclosures and other documents in effect from time to time governing your account (The Account Rules).
"You" or "Your" means each person who is authorized to use the service. "Payee" means anyone, including the Credit Union, you designate and the Credit Union accepts as a “Payee”.
CREDIT UNION CHECKING ACCOUNT
You are required to have an active Credit Union checking account in order to use
BILLPAY-e PLUS.
CONSUMER BILL PAY ACCOUNT FEES
• Monthly Fee: None with active Bill Pay service.
• Transaction Limit: There is no limitation to the number of electronic transactions you may make from your designated checking account.
• Per item fee after limit: None.
• Inactivity: After 6 months of inactivity your Bill Pay account will be suspended. A reactivation charge is assessed to return account to active status. See Credit Union's current Fees & Charges Schedule.
• Checking account overdraft protection fees may apply, for example the standard transfer of funds fee from a designated savings account; interest assessed on a checking account overdraft line of credit balance; and checking account NSF fees. See Credit Union's current Fees and Charges Schedule.
ACCESSING THE SERVICE
• When you complete your Bill Paying enrollment form, you will select a User I.D. and a Personal Identification Number (PIN).
• The Credit Union will make every effort to accommodate your request.
• Each time you access the service, you will be asked to enter your User I.D. and PIN.
• Three (3) incorrect login attempts will cause the account to be locked out.
HOW TO SET UP PAYEES/PAYMENTS
• If you want to add a new “PAYEE”, select the “Payee” tab located in your Bill Pay application or speak to a service representative.
• You may add a new fixed payment to a “Payee” by accessing the service and entering the appropriate information. Most other additions, deletions, or changes can be made in writing or by using the service.
• The Credit Union reserves the right to refuse the designation of a “Payee” for any reason.
• You may pay any “Payee” with-in the United States (including U.S. territories and APO’s / AEO’s).
• The Credit Union is not responsible for payments that can not be made due to incomplete, incorrect, or outdated information.
THE BILL PAYING PROCESS
Single Payments – a single payment will be processed on the business day (generally Monday through Friday, except certain holidays) that you designate as the payment’s process date provided the payment is submitted prior to the daily cut-off time on that date. The daily cut-off time, which is controlled by the Credit Union, is currently 2:00 p. m. Eastern Time.
A single payment submitted after the cut-off time on the designated process date will be processed on the next business day. If you designate a non-business date (generally weekends and certain holidays) as the payment’s process date, the payment will be processed on the first business day following the designated process date.
Recurring Payments - When a recurring payment is processed, it is automatically rescheduled by the system. Based upon your selected frequency settings for the payment, a process date is calculated for the next occurrence of the payment. If the calculated process date is a non-business date (generally weekends and certain holidays), it is adjusted based upon the following rules;
• If the recurring payment‘s “Pay Before” option is selected, the process date for the new occurrence of the payment is adjusted to the first business date prior to the calculated process date.
• If the recurring payment’s “Pay After” option is selected, the process date for the new occurrence of the payment is adjusted to the first business date after the calculated process date.
Note: If your frequency settings for the recurring payment specify the 29th, 30th, or 31st as a particular day of the month for processing and that day does not exist in the month of the calculated process date, then the last calendar day of that month is used as the calculated process date.
SINGLE AND RECURRING PAYMENTS
The system will calculate the Estimated Arrival Date of your payment, this is only an estimate, please allow ample time for you payments to reach your “Payees”. The Credit Union is not responsible for payments that are late reaching the Payee.
CANCELLING A PAYMENT
A Bill Payment can be changed or cancelled, anytime prior to the cutoff time on the scheduled process date.
AVAILABLE FUNDS
You agree to have available and collected funds on deposit in your designated checking account to pay for all Bill Payments requested, as well as, any other payment obligation you have to the Credit Union. You also may set up a designate savings account for the transfer of funds or an overdraft line of credit to cover any insufficient balance in your designated checking account. See the Credit Union's Fees and Charges Schedule for funds transfer fees, interest charges on a line of credit balance and NSF Fees.
The Credit Union reserves the right, without liability, to reject or reverse a Bill Payment if you fail to comply with the above requirement or any other term of this agreement.
If you do not have sufficient funds in the designated account and the Credit Union has not exercised its right to reverse or reject a Bill Payment, you agree to pay for such payment obligations on demand.
You further agree that the Credit Union, at its option, may charge any of your accounts to cover such payment obligations.
We reserve the right to change the cut-off time. You will receive notice if it changes.
PROHIBITED BILL PAYMENT AND SERVICE LIMITATIONS
Payments may be only to Payees with a United States Address. You agree NOT to make a Bill Payment of alimony, child-support, taxes or other governmental fees, or court-directed payments. There is a $1.00 minimum for Bill Payment Transactions. The maximum permitted Bill Payment amount is $9.999.99 per Transaction.
The Credit Union reserves the right to refuse to pay any merchant or other person to whom you may direct a Bill Payment. We are obligated to notify you promptly if we decide to refuse to pay a Payee. This notification is not required if you attempt one or more of the prohibited Bill Payments set forth above.
LIABILITY
• You are solely responsible for controlling the safekeeping of and access to, your Personal Identification Number (PIN).
• If you want to terminate another person's authority, you must notify the Credit Union and arrange to change your PIN.
• You will be responsible for any Bill Payment request you make that contains an error or is a duplicate of another Bill Payment.
• The Credit Union is not responsible for a Bill Payment that is not made if you did not properly follow the instructions for making a Bill Payment.
• The Credit Union is not liable for any failure to make a Bill Payment if you fail to promptly notify the Credit Union after you learn that you have not received credit from a “Payee” for a Bill Payment.
• The Credit Union is not responsible for your acts or omissions or those of any other person, including, without limitation, any transmission or communications facility, and no such party shall be deemed to be the Credit Union's agent.
• IN ANY EVENT, THE CREDIT UNION WILL NOT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE LOSSES, DAMAGES, OR EXPENSES IN CONNECTION WITH THIS AGREEMENT OR THE SERVICE, EVEN IF THE CREDIT UNION HAS KNOWLEDGE OF THE POSSIBILITY OF THEM.
• The Credit Union is not liable for any act, failure to act or delay in acting if it is caused, in whole or in part, by any cause beyond the Credit Union's reasonable control.
AMENDMENT TERMINATION
The Credit Union has the right to change this agreement at any time by notice mailed to you at the last address shown for the account on the Credit Union's records, by posting notice, or as otherwise permitted by law.
• The Credit Union has the right to terminate this agreement at any time.
• You may terminate this agreement by written notice to the Credit Union.
• The Credit Union is not responsible for any fixed payment made before the Credit Union has a reasonable opportunity to act on your termination notice.
• You remain obligated for any payments made by the Credit Union on your behalf.
SERVICE FEES
A complete listing of the Credit Union's fees and charges is available on our website at www.unileverfcu.org and is posted in our office.
MISCELLANEOUS BILLPAY-e PLUS
• Overnight Fee: $14.95.
• 2nd Day Fee: $ 9.95 Standard or $4.95 Economy.
• Charitable Donations: $1.99.
• Gift Pay: $2.99.
The Credit Union reserves the right to charge you for research time involving payments no longer available in your screen history. You will be informed of any such charges before they are incurred.
