Terms & Conditions
BILL PAYMENT AGREEMENT/TERMS & CONDITIONS
This is your agreement for use of Miami University Community Federal Credit Union’s online bill paying service, ePay Online Bill Pay.
In this agreement, “you” or “your” means each person who is authorized to use the service. Payee means anyone, including Miami University Community Federal Credit Union (MUCFCU), whom you designate and MUCFCU accepts as a payee.
ePay Online Bill Pay registration is open to all members who have MUCFCU share draft (“checking”) accounts in good standing and active Online Banking access at MUCFCU. Completed Online Bill Pay registrations will be reviewed, and qualifying members will be given access to the Online Bill Pay service.
You may use Online Bill Pay to direct MUCFCU to make payments from your designated checking account to the Payees you choose in accordance with this agreement. The terms and conditions of this agreement are in addition to the account agreements, disclosures and other documents in effect from time to time governing your account.
MUCFCU reserves the right to deactivate a member’s access to Online Bill Pay, without notice, if the member:
• Does not use Online Bill Pay to make at least one payment or transfer every 90 days; or,
• Engages in any activity on Online Bill Pay deemed to be abusive, criminal, fraudulent, or suspicious; or,
• Closes his/her checking account(s) at MUCFCU.
Likewise, you may initiate the deactivation of your access to Online Bill Pay by closing your Online Bill Pay account within the service, or by requesting, in writing, that MUCFCU deactivate your Online Bill Pay access.
Any substantive changes to your Online Bill Pay account, including (but not limited to) change of address or adding users to your account, must be approved by MUCFCU.
At present, MUCFCU generally offers Online Bill Pay with no setup fee, no monthly recurring fee, and no per-payment fee for standard bill payment transactions.
Users will be subject to the following per-transaction fees for Premium services on Online Bill Pay:
• Expedited Payment – Overnight Check: $14.95
• Expedited Payment – 2nd Day Check: $9.95
• Expedited Payment – 2nd Day Electronic: $4.95
• Personalized Charitable Donations: $1.99
• Personalized Gift Pay: $2.99
Stop payments on Online Bill Pay transactions are subject to MUCFCU’s normal stop payments fees. Non-payments and returned drafts due to non-sufficient funds (NSF) for Online Bill Pay transactions are subject to MUCFCU’s normal NSF fees. Refer to MUCFCU’s Fee Schedule for information on stop payment and NSF fees. (MUCFCU’s Fee Schedule is available at MUCFCU branches and on www.muccu.org.) Courtesy Pay Overdraft Protection may not cover attempted payments with non-sufficient funds initiated in Online Bill Pay.
MUCFCU will not be responsible for late fees or other charges assessed by the payee due to member error.
MUCFCU reserves the right to charge you for research time involving payments no longer available in your Online Bill Pay history. You will be informed of any such charges before they are assessed.
Online Bill Pay fees are subject to change.
ACCESSING THE SERVICE
When you complete your bill paying enrollment form, you will select a User I.D. and a Personal Identification Number (PIN). MUCFCU will make every effort to accommodate your request, within the constraints of the Online Bill Pay system.
Each time you access the service, you will be asked to enter your User I.D. and PIN.
Three (3) incorrect login attempts will cause the account to be locked.
HOW TO SET UP PAYEES/PAYMENTS
If you want to add a new “Payee,” select the Payee tab located in the service or speak to a service representative.
You may add a new fixed payment to a Payee by accessing the service and entering the appropriate information. Most other additions, deletions, or changes can be made in writing or by using the service.
In general, you may pay any Payee within the United States (including U.S. territories and APO’s / AEO’s). However, MUCFCU reserves the right to refuse the designation of a Payee for any reason, including (but not limited to) Payees for transactions deemed to be abusive of the Online Bill Pay system, criminal, fraudulent, or suspicious.
MUCFCU is not responsible for payments that cannot be made due to incomplete, incorrect, or outdated information.
THE BILL PAYING PROCESS
Payments may be remitted to a Payee by Electronic Funds Transfer; by mailing a check drawn on an account maintained by MUCFCU for the purpose of member bill payment settlement; by mailing a check drawn on your designated account; or by any other means MUCFCU deems appropriate. You agree that MUCFCU reserves the right to select the method by which funds are remitted to your payees.
Refer to the Electronic Funds Transfers Agreement and Disclosures for important information on your rights and responsibilities for Electronic Funds Transfers. (You should receive a copy of the Electronic Funds Transfers Agreement and Disclosures when initially signing up for Online Banking. If you did not receive a copy or would like a new one, stop by any MUCFCU branch or call us during normal business hours.) You should schedule any payment far enough in advance of the due date to allow for any delays in processing due to circumstances beyond the control of MUCFCU.
Once a payment you have scheduled (either single or recurring) is processed, funds sufficient to cover the payment are removed from your MUCFCU account for transmittal to the designated Payee. Once the funds are removed for processing, you will no longer have access to these funds, nor receive any compensation on the funds removed. Funds may not always be removed immediately for transfers scheduled in Online Bill Pay. In order to avoid funds shortages in your account or cancellations and fees due to non-sufficient funds, be sure to allow enough time for scheduled payment transfers to process before withdrawing the funds that would cover those payments from your account.
A single payment will be processed on the business day (generally Monday through Friday, except certain holidays) that you designate as the payment’s processing date, provided the payment is submitted prior to the daily cut-off time on that date and barring circumstances beyond the control of MUCFCU. The daily cut-off time, which is controlled by MUCFCU, is currently 4:00 PM Eastern Time.
A single payment submitted after the cut-off time on the designated process date will be processed on the next business day. If you designate a non-business date (generally weekends and certain holidays) as the payment’s processing date, the payment will be processed on the first business day following the designated processing date.
When a recurring payment is processed, it is automatically rescheduled by the system. Based upon your selected frequency settings for the payment, a processing date is calculated for the next occurrence of the payment. If the calculated processing date is a non-business date (generally weekends and certain holidays), it is adjusted based upon the following rules:
• If the recurring payment‘s “Pay Before” option is selected, the processing date for the new occurrence of the payment is adjusted to the first business date prior to the calculated processing date.
• If the recurring payment’s “Pay After” option is selected, the processing date for the new occurrence of the payment is adjusted to the first business date after the calculated processing date.
Note: If your frequency settings for the recurring payment specify the 29th, 30th, or 31st as a particular day of the month for processing and that day does not exist in the month of the calculated processing date, then the last calendar day of that month is used as the calculated processing date.
SINGLE AND RECURRING PAYMENTS
The system will calculate the Estimated Arrival Date of your payment. This is only an estimate, so please allow ample time for your payments to reach your Payees.
CANCELLING A PAYMENT
A bill payment can be changed or cancelled anytime prior to the cutoff time on the scheduled processing date.
You agree to have available and collected funds on deposit in the account you designate in amounts sufficient to pay for all bill payments requested, as well as any other payment obligations you have to MUCFCU.
MUCFCU reserves the right, without liability, to reject or reverse a bill payment if you fail to comply with the above requirement or any other term of this agreement.
If you do not have sufficient funds in the account and MUCFCU has not exercised its right to reverse or reject a bill payment, you agree to pay for such payment obligations on demand.
You further agree that MUCFCU, at its option, may charge any of your MUCFCU accounts to cover such payment obligations and assess your account any fees resulting from such charges.
MUCFCU reserves the right to change the cut-off time. The cut-off time will be modified in this Terms & Conditions document if it changes.
MUCFCU reserves the right to reverse or reject any payment for any reason, including (but not limited to) any payments deemed to be abusive, criminal, fraudulent, or suspicious. Payments may not be made to Payees outside the United States and its territories. Online Bill Pay may not be used to make payments in any way prohibited by law.
Court ordered payments, tax payments, government payments, security settlement payments, and transfers to interest bearing accounts through Online Bill Pay are discouraged. If you schedule any such payments, you do so at your own risk, and MUCFCU will not be held responsible for the rejection of such payments.
You are solely responsible for controlling the safekeeping of and access to your Personal Identification Number (PIN).
If you want to terminate another person's authority to use the Bill Pay service, you must notify MUCFCU and arrange to change your PIN.
You will be responsible for any bill payment request you make that contains an error or is a duplicate of another bill payment.
MUCFCU is not responsible for a bill payment that is not made if you did not properly follow the instructions for making a bill payment.
MUCFCU is not liable for any failure to make a bill payment if you fail to promptly notify MUCFCU after you learn that you have not received credit from a Payee for a bill payment.
MUCFCU is not responsible for your acts or omissions or those of any other person, including, without limitation, any transmission or communications facility, and no such party shall be deemed to be MUCFCU’s agent.
MUCFCU has the right to change this agreement at any time by notice mailed to you at the last address shown for the account on MUCFCU’s records, by posting notice in branches of MUCFCU, or as otherwise permitted by law.
MUCFCU has the right to terminate this agreement at any time.
You may terminate this agreement by written notice to MUCFCU.
MUCFCU is not responsible for any fixed payment made before MUCFCU has a reasonable opportunity to act on your termination notice.
You remain obligated for any payments made by MUCFCU on your behalf.